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Kiamo Agent: The ultimate secret to maximizing your customer service productivity?
IN SHORT Kiamo Agent : an innovative tool for customer service Improvement of the productivity agents Integration ofartificial intelligence for quick answers Analysis of customer data to optimize interactions Makes it easier ticket management and requests Training and support improved for teams Positive impact on the customer satisfaction Strategies to reduce waiting time Features Benefits Artificial intelligence Automation of common responses, saving time. Data analysis Better understanding of customer needs, adjustment of offers. User-friendly interface Ease of use, reduced learning curve. Multi-channel integration Centralization of interactions, improvement of consistency. Real-time reporting Performance monitoring, identification of areas for improvement. 24/7 support Constant availability, increased customer satisfaction. Artificial intelligence : Analysis of customer data in real time. Automating : Instant responses for frequent queries. Training : Coaching tools for live agents. Performance : Detailed reports on the effectiveness of the service. Integration : Connection with other business tools easily. Multichannel : Management of interactions on several platforms. Personalization : Experiences tailored to customer preferences. Customer…